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Testimonials

Please have a look at a little of the feedback we have received from clients over the years...

Here at South America we firmly believe in the feedback of our clients, be it good or bad, as it really is the key to us moving forwards and improving our service and the overall experience. With the price of hotels and flights only on the increase we feel it is important to know where we have gotten things right and where wrong. In the below, please see what our clients are saying about us and judge for yourself. (please note that ALL of the reviews we feature are 100% real and unedited. If you would like to speak to any of our past clients please let us know).

Furthermore, we have started to gather customer reviews through Trustpilot so please take a look at our page on there to see how we are doing. Trustpilot Reviews >>

Hi Nick,

I wanted to drop you a line to say what an amazing time Kate and I had. Rio was good fun but we absolutely fell in love with Argentina.

All of the arrangements you put in place worked well and the local agents were spot on with timingswhich gives great confidence.

The hotels were a good standard and we particularly loved the Nuss and Club Tapiz and most of all La Bamba. We were looked after very ,very well by all of the hotel staff but La Bamba made us feel like VIPS!

A big thank you from two happy customers.

Best wishes
Beverly

Beverly and Katie
March 15, 2015

Hi Nick,
A week back from our 3 1/2 week trip to Brazil & Argentina. You asked for our comments. In summary, the trip was very successful with no significant problems. Just one question - see below.

All the airport pickups were faultless, and all the hotels were fine. All the seat-in-bus tours were good to excellent, and on time except for one, where there may have been a slight mis-communication. We were lucky with the weather.

The only other thing I feel you could have emphasised is that in Argentina it pays to have (a lot of) US dollars to pay in cash - don't use a card unless you have to - saves you 20%!

Just to be clear, we had a VERY good time, and found the Argentinians a most hospitable people.

That's about it,
Regards,
John and Ann

John and Ann
February 1, 2015

Hi Nick,

Hope you are well.

Andrew and I have just returned from out trip to Argentina and Brazil.

I just wanted to say a huge thank you for organising everything. We didn’t have any issues whatsoever during the trip.

The hotels were great and staff really nice too! We had an amazing time, however the 9 flights during the 2 weeks got the better of us. LOADS of turbulence to and from Argentina / Brazil!.

Will definitely get in touch when we are planning our next trip and will recommend you guys too. It has been a real pleasure!

Thanks again for a wonderful trip!

Thanks, Tania

Tania and Andrew
January 6, 2015

Hey Nick,

We had a great trip, your local agents on the ground were very good and transfers were there waiting for us with a sign so made life very easy. Domestic flights were also very good.

Hopefully this is useful. Regarding areas.

SALTA region – would love to go back. Found out there is so much to do in the region, we could barely touch the surface. Tough for us to do given we only had limited time, but very impressed and would recommend.

Mendoza – as an area didn’t really stack up vs say SA winelands (take Franschoek). Maybe we didn’t see enough (were limited with a baby + Finca Adalgisa was so nice didn’t travel around so much) but my impression is I’d happily cut out Mendoza and do more time in Cafayate. Had lunch at Club Tapiz which was very good. The service at dinner at Francis Mallmann 1884 was disappointing (first drink arrived after we’d finished our starter which must be some sort of sin in wine country)!

The Lakes – lived up to high expectations. Beautiful setting, lovely weather when we were there. Would happily spend more days on a boat on the lakes.

Buenos Aires – great city, also lived up to high expectations. If it wasn’t for the 14hr flight we’d be going back for a long weekend this year I’m sure. J

I hope this helps, Caroline feel free to add anything if you like.

Regards,

Jonny

Jonathan and Caroline
December 26, 2014

Hi Nick,

we are just back from our wonderful trip to Argentina. The journey was everything we hoped for and the service and hotels were great.

A trip full of highlights, BA ( buzz, food …),El Calafate( Perito Moreno), glacierclimbing in el Chalten, good wine in Mendoza and the Falls of course.

But also small mercies, drivers who where always on time, check in at the Nuss hotel with the room all ready at 7AM after a 14 hour flight etc …

I must admit that in the beginning it was a bit strange to arrange everything through the internet from Belgium, but it worked out fine so if anyone from Belgium wants to book with you, just give our names as a reference.

Thanks again and if we ever feel like going back, you can arrange it again

Crista and Sven

Crista and Sven
December 20, 2014

Dear Nick 

It was just perfect - no complaints at all. Loved the hotel at Calafate as well

Cheers
Raja

Raja and family
December 20, 2014

We had an amazing time and really thought the combination of city, mountains, glacier and beach were an incredible way to enjoy our honeymoon. Such an incredible experience!

David and Becca
December 12, 2014

Thanks for this Nick.

Lee and I just wanted to send our heartfelt thanks to you for helping us to have such a wonderful holiday in Argentina and Brazil. Every single recommendation you made to us was spot on for what we wanted and we had a truly amazing and unforgettable experience as a result. The itinerary ran like clockwork thanks to your hard work. We are very grateful for all the time you spent with us to shape up the perfect holiday.

We were absolutely blown away by Argentina - what a fantastic country and people. Our experience was so overwhelmingly positive we intend to do more travel in South America as a result!

I’ve also passed your name and endorsed you to a colleague of mine who is looking to organise a trip to Peru too.

Once again, thanks for everything and we will be back in touch when we decide to travel that way again.

We hope you and your wife have a wonderful Christmas and New year.

Warmest wishes
Vickie & Lee

Vickie and Lee
November 24, 2014

Hi Nick,

I was just clearing out some emails and realized I never responded to you.  We had an AMAZING trip.  It was such a huge help to have our transfers to the hotels/airports.  All our drivers were very nice, but we had to help a some of them with directions to the hotels.  The Mine Hotel was great and the staff were very helpful and even had champagne waiting for us.  It was also a great location for walking around and exploring.

The Villa Mansa was gorgeous and exactly what we needed.  It was nice to be a little out of the way to really relax.  We ended up doing two wine tours through Ampora Wine Tours which was a perfect way to enjoy wine country.  The food there was also very good.

We had some flight delays on the way to Iguazu so we ended up arriving at the hotel late.  This was a bit of a challenge because they were no longer serving any food and there weren't really any other convenient options.  The staff also weren't really helpful when we were trying to find somewhere to get cold medicine because Linsey had gotten sick. While the hotel property is very cool, our room was a little underwhelming. It had seen better days.  The food was also not great.  But we did have a fantastic time at the falls!  Our guide was really great and it was nice not to have to worry about all the details.

Thank you again so much for all of your help planning a great trip! We're definitely going to plan another trip in the future! 

Best,
Nicky Smolter

Nicky and Linsey
November 22, 2014

Nick

Many thanks for arranging an amazing holiday for us to Argentina. The itinerary and hotels you recommended were just perfect - you clearly listened and understood my detailed requirements...The hotels all lived up to expectations and the service received throughout was excellent.

The whole trip was fantastic from BA, to Mendoza via El Calafate and Bariloche - there were too many highlights to pick one out.

I would highly recommend your services and we'll be in touch soon to discuss our next adventure.

Many thanks

Paul & Christine

Paul and Christine
November 13, 2014

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