Remota

A quirky property just outside the town

Four hearts from 5 votes

Facilities tabs

Review

One of the largest and arguably most “designed’ of the hotels in and around Puerto Natales, many would say that, on paper, the Remota is number one. There is no doubt that the entrance hall, facilities and rooms are to the very highest of standards but, for us, it has been designed to look good, rather than be a true haven. We would argue that the main areas lack a certain comfort level and, with only these areas making best use of the magnificent views, the nearby Indigo would still be our preference.

It may be a very harsh way to review what is a truly stunning hotel. Loosely based around and sheep dip, the layout of the hotel is in an angular “U” shape. While this does make for a very interesting structure and layout, it doesn’t really add much to the overall experience in our book. The first quirk of the layout is that, in walking to the far side of the hotel, there is a large section that is outside, along the front of the “U”. The second, and most important, is that it means the
rooms face outwards, not to the lake and the views, but either towards the town or towards the main road north.

Don’t get us wrong…the rooms are truly spectacular, using vaulted ceilings combined with natural woods and whitewashed concrete to create warm and inviting areas. In addition to this, the main hallway and dining areas also have a sense of the modern and chic. Finish this with the stunningly modern swimming pool and, if you didn’t know it was such, would appear as a black sheet of marble.

As you can maybe tell, we do absolutely love the architecturally designed aspect of the hotel and, for those that are keen on this, would certainly recommend it to clients….but, as a high end hotel and resting point for travelers from either Punta Arenas or the Torres, we feel that it has been slightly misconceived.

Feedback

I think this is my favorite hotel ever! Their service is amazing! The hotel impressed me more than any hotel I think...the architecture, the service, the employees. Two of my tours were private.The other day I was with a couple so it was just the 3 of us. (The couple was a lord and lady from your parliament. I had dinner with them a couple of nights. They were the sweetest couple.) The hotel was at less than 50% occupancy so it was perfect, and why the tours ended up being private. The catered lunch they provide (they cooked for us, table cloths, silver, crystal). My expectations for a tour have now been raised. The tour guide I had on the day with the couple I had a second time for one of the private tours. He was one of the best guides I have ever met. I highly recommend this hotel.

- Christine, December 2019
Rating:

Facilities